Questions, answered.
Materials, service, the free installation, pricing, and where we work — in plain terms.
Product
What are the arrangements made of?
Foyer Floral creates designer arrangements using long-lasting preserved botanicals and premium realistic florals. Preserved botanicals are plant material treated so it holds its shape and color; premium realistic florals are high-quality crafted stems. We use each material where it performs best, and we will tell you exactly what is in your arrangement.
How realistic do the arrangements look?
They deliver the appearance and presence of fresh floral design without weekly watering, wilting, or disposal. At normal viewing distance in a lobby or reception area the effect reads as designer floral styling. Up close you can tell the difference if you look for it, which is why we are upfront about the materials.
How large are the arrangements?
There are two sizes. Essential is roughly 14–18 inches tall, sized for a desk, counter, or small reception ledge. Signature is roughly 24–32 inches tall and built as a statement piece for a reception desk, console, or lobby table.
Can the style match our interior or brand?
Yes. We choose the palette and vessel to suit your space, and we can work your brand colors into the arrangement. Vessels come from our standard collection of neutral, professional finishes; fully bespoke vessels are not part of the standard service.
Service
What is included in the monthly plan?
The arrangement, the vessel, delivery, installation, and every scheduled rotation are included in the monthly price. If a piece looks tired between visits, we correct it at no extra cost. There are no setup or design fees.
How often are arrangements rotated?
Every four weeks. A team member visits and replaces your current piece with a completely different design. We vary designs across rotations to keep your space feeling fresh.
Who installs the arrangement?
Our own local Las Vegas team — not a courier. The same people who design the piece deliver it, place it where it looks best, and handle each rotation.
What happens to the previous arrangement?
We take it with us. Because the pieces are built from preserved botanicals and premium realistic florals, they are restyled in our studio and rotated back into circulation on another account.
What happens if an arrangement is damaged?
Normal wear is on us and we handle it at the next visit or sooner if you email us. Damage or loss beyond normal wear — spills, breakage, or tampering — may be charged at replacement cost for arrangements you do not own, as described in our Terms.
Free installation
How does the complimentary seven-day installation work?
You tell us about your space, we recommend a size and style, and we install an arrangement at no charge. It stays with you for seven days so you can see it in your actual lighting and traffic. At the end of the week we ask what you thought.
Is payment information required?
No. We do not ask for a card, bank details, or a deposit to schedule the seven-day installation.
Am I automatically enrolled after seven days?
No. You are never enrolled automatically. A plan only starts if you tell us you want to continue and agree to a price and schedule.
How is the arrangement collected if I do not continue?
We arrange a pickup time that suits you and collect the arrangement ourselves, usually within a couple of business days of the seven days ending. There is no charge and nothing to return by mail.
Pricing
Are delivery and installation included?
Yes. Delivery, placement, and every monthly rotation are included in the plan price for locations across the Las Vegas valley.
Are there additional fees?
No setup fees, design fees, or delivery fees. The only charges beyond your monthly plan would be replacement costs for damage beyond normal wear, or work outside the standard service that you approve in advance.
How do multi-arrangement discounts work?
Two arrangements on the same account receive 10% off the monthly total, and three or more receive 15% off. The discount applies automatically to the whole subscription and is shown in the quote calculator before you request anything.
Can I cancel at any time?
Yes. There is no contract and no minimum term. Let us know and we will collect the arrangement at the end of your current paid month.
Location
Which Las Vegas areas do you serve?
We serve the Las Vegas valley, including Summerlin, Henderson, North Las Vegas, the Strip corridor, Spring Valley, and Downtown. If you are just outside those areas, send your ZIP code and we will confirm.
Do you serve multiple business locations?
Yes. We service multi-location businesses and property portfolios on a single account with one invoice and a coordinated rotation schedule. For several sites or larger properties, a complimentary property consultation is the fastest way to plan it.
Still have questions? Speak with our local team.
We answer within one business day — usually the same day.
Try it in your lobby this week — free.
Tell us your address and we'll bring a designer arrangement sized for your space.
Free 7-day installation · No payment required · No obligation
or email hello@foyerfloral.com